Operations Engineer
A technology company, software development / outsourcing / system integration, assigned on-site
The company focuses on software development, software outsourcing and system integration services, and delivers projects by assigning engineers on-site at client premises for operations and security assurance work.
- Owned day-to-day operations of the company's hybrid cloud environment, including system provisioning, resource allocation, bastion host access control and security hardening.
- Wrote Ansible Playbooks to manage bulk configuration of non-critical business servers, standardizing server deployment, patch updates and baseline checks.
- Maintained the Prometheus monitoring stack, added metrics requested by the team and configured tiered alerting policies.
- Ran scheduled inspections of the ELK logging platform and checked disk usage on every node; maintained the Nginx log shipping service per node so logs landed reliably, and resolved collection failures promptly.
- Joined project releases and built business service images with Dockerfiles.
- Operated Kubernetes clusters, covering daily inspections, troubleshooting and operations reporting.
- Performed daily system health checks following the company's standard inspection process and produced standardized reports to keep operations status in sync; documented common procedures as runbooks so new colleagues could get up to speed quickly.